Getting you what you need, when you need it. That’s the Bunzl promise! We offer a wide array of shipping options including cash-and-carry and direct-to-store shipping. Whether you’re looking to save time with a shipping schedule or want to order items as needed, our trusted and nationally recognized fleet of vehicles ship across the country, so you can be sure you have the supplies needed to deliver quality grocery solutions. Talk to our customer service team today to begin building the right plan for your business.

Shipping & Returns - Return Package - Bunzl Grocery


Not fully satisfied with your order? Talk to us about any missing, incorrect or damaged items and we’d be happy to help in a timely and efficient manner. Thank you for choosing Bunzl!

Return Policy

  • For any return request, please contact customer service. We will take the information and provide you with a return authorization number and a copy will be emailed to you.
  • Please paste a copy of this email on the merchandise to be returned.
  • It is IMPORTANT to note that a credit will only be given if the material is in its original packaging and that it is not damaged or contaminated (open box) – Please do not write anything on the box. No restocking fees. The customer is responsible for the shipping costs for the return.

Defective product

  • If you have received defective merchandise, contact customer service and we will advise you of the procedure to follow.

Isn’t it time YOU started buying better? Set up your account today!

Become a Customer